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We are in business since 2002 and do our best to give our customers perfect service!
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| hamid badi | 2009-09-30 15:12:30 | | J'ai l'honneur de venir respectueusement demander à votre haute bien vaillance de bien vouloir d’accepter mes sentiments les plus distinguées. | |  | fred perry | 2010-07-30 17:24:22 | | Thank you for such complete service manual. I am service engeneer. | | | safuan samad | 2018-07-17 20:59:31 | | Your printers are pieces of shit, I'm sure that HP will be happy to know they have even more customers. The firmware is a piece of shit, the software isn't good either. And as for the support team, well lets just say that their not even worth anything, as any complications I have had(and others) haven't had any help from them. So you can thank yourselves for the loss, and give a big round of applause to any companies your in competition with. | | | mauro albanese | 2020-10-22 13:26:46 | | Just over a week ago, I figured I was going to be in the market for a new printer. When the error message came up on my Epson XP-610 stating that "Parts inside the printer are at the end of their useful life" I initially was quite disappointed. However, after a quick Google search for that phrase, I came across the OctoInkjet website. After a little further research, I decided to give the trial waste ink counter reset code a shot - after all, what did I have to lose - and, somewhat to my surprise, it worked! Knowing that I then needed to purchase a new set of ink pads and a reset key to fully resolve my printer issues, I was pleasantly surprised at the low cost of purchasing both of these items together. I then placed my order, but knowing that the product was coming from overseas (I'm in the USA), I figured it would be a minimum of at least a few weeks before my printer pads arrived. But, lo and behold, the pads arrived on my doorstep in just over a week! I was thrilled and so I quickly replaced the pads in my printer with the new set (which, by the way, were a perfect fit and the instructions provided were excellent), ran the counter reset program applying the reset code I had purchased, and everything worked flawlessly! So now it feels like I have a brand new printer (although it's probably about 5 years old) and I can continue to purchase inexpensive third party ink cartridges (which I have always done), continuing to save me money for years to come. Thank you OctoInkjet!!! I will certainly be telling others to check out your product. P.S. - I seldom write product reviews so this shows how impressed I am with this product. I particularly love it when a solution is provided that overcomes "planned obsolescence" by the manufacturer. | | | star link | 2019-08-31 04:22:56 | | Works slick...and why shouldn't they make some $$ for their key and Utility? I appreciate not having to send the printer to Tech support or buy a new one like Epson suggests- when it was a piece of cake to do myself. | | | MIKL SEMIN | 2003-11-12 04:59:26 | | | DongHwi Park | 2023-12-11 18:06:41 | | I didn't go to the AS center and immediately solved it at home, and I'm using tissue to absorb lung ink! It wasn't a waste of money at all! Thanks a lot! | |
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