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| mihail andronic | 2017-10-25 08:24:10 | | Looks ok, working fine, save a lot of time in my case, finding a bad sensor in 15 minutes, but can not read counter information`s. Only can reset. | |  | Boris Salnikov | 2025-11-08 23:16:00 | | Dear Sirs,
my priter is Epson ET-2820.
The reset of waste counter is not possible, but the printer is available in the list of printers.
All stepst will be executed acc. to you specification.
Isuue is:
Querry has been rejected by the device.
-Current devis specification are brocen, incorrect or out of date.
- Please try to update this application to the most recent version first.
- Otherwise, plese report all available information about this issue to us.
The current firmaware is XP26P8 26/08/2025
Could you please check this info and sen me your response
Thank you in advance
BR
Boris Salnikov | | | fernando rocha | 2025-01-02 21:35:28 | | It works. Just purchased a one time counter reset license for my Epson L380.
Immediately after payment with credit card (electronic version for web shopping) , I got the key number and used to reset the printer.
Worked like a charm | | | safuan samad | 2018-07-17 20:59:31 | | Your printers are pieces of shit, I'm sure that HP will be happy to know they have even more customers. The firmware is a piece of shit, the software isn't good either. And as for the support team, well lets just say that their not even worth anything, as any complications I have had(and others) haven't had any help from them. So you can thank yourselves for the loss, and give a big round of applause to any companies your in competition with. | | | joeffrey marquez | 2013-02-28 04:48:07 | | Epson PX830. A printer error has occurred. turn off the printer, then press On button to turn on. see your documentation.
Can I reset this printer? | | | Jimmie Tabor | 2012-01-26 23:01:47 | | Your live support saved the day for me and my Epson Artisan 800. Was ready to junk it but with your excellent service am up and running again. Sure beats Epson whom offered a small discount on a new purchase thanks John.
Jim T. | | | MIZIKE G. | 2025-11-14 16:23:29 | | 11-14-2025 - I JUST USED THE DOWNLOADED UTLITY PROGRAM AND BOUGHT THEIR $9.99 CODE FOR PURPOSE OF RESETTING THE INK WASTE COUNTER BULLSHIT ( EPSON ET-4550 SEVERAL YEARS OLD ) WHICH I NEVER HEARD OF UNTIL LAST WEEK WHEN THE PRINTER WOULDN'T DO ANYTHING BUT TELL ME TO CONTACT EPSON. LOL- NOPE - CHAT GTP GAVE ME THE INFO FROM HERE, USED IT AND WORKED - TOOK ABOUT 5 MINUTES - ( I HOWEVER - DIDNT ACTUALLY CLEAN OR EMPTY THE INK WASTE OR WHATEVER - IM HOPING FOR THE BEST, ASSUMING ITS OLD ENOUGH THAT IT HAS DRYED ON ITS OWN. - THIS PART ISNT RECCOMENDED TO MY UNDERSTANDING - BUT ILL FIND OUT I SUPPOSE) BUT LONG STORY SHORT - EAST TO USE DOWNLOADED UTILITY, AND RESET KEY FOR 10 BUCKS WORKED - ABOUT 5 MINUTES OR LESS PROCESS. REAL SHIT - MIZIKE | | | ann weston | 2022-09-01 07:15:35 | I bought one reset key and it hasn't even been a month yet and my printer is already telling me that the ink pad needs service. All of these good reviews that I have read on here is the reason i took a chance and purchased a reset key. I have not been able to use my printer at all. I am highly pissed off that not even a month after purchasing the one reset key and my printer is back at it again. I want a refund or to be able to try another reset code. this is a bunch of B.S.
REPLY:
Waste counters doesn't have any relation to how much time did user used the printer. Waste counters increase when printhead cleaning is performed. One printhead cleaning takes about 3-4% of waste counter. So if user make 25-30 printhead cleanings - the waste ink counters will reach 100% and overflow. Doesn't depend on time you will make this cleanings - in 1 month or in 1 year or in 1 day or in 3 years. Usually when printer is new and using Epson original inks - -there will be no need to make printhead cleanings. After Epson inks finish - users often buy third party inks - they have not so good quality as Epson and may clog printhead more often. So after Epson inks finish - users make printhead cleanings more often - as a result - after 20-30 printhead cleanings - counters overflow. So - try to make printhead cleanings less often.
Only ONE thing what does Reset Key - it resets waste ink pads counters to ZERO. Doesn't matter counters will be reset by yourself using Reset key ($9.99) or by Epson Service Center engineer ($50) - the result will be the same - counters will become 0%
Conclusion: use high quality inks!
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